Salary: ₹4 - ₹7 Lakhs/Annum Expected
Description:
The Ops Sup Analyst 1 is an entry-level position responsible for providing day-to-day operations support services in alignment with Citi's core infrastructure. The role involves managing records, executing account maintenance, and documenting current and future states of Client Reports and Advices (notices, legal statements, and letters). Acting as a primary liaison between operations staff, tech teams, legal/compliance partners, and key business stakeholders, you will recommend priorities based on risks and delivery timelines, write User Acceptance Test (UAT) scripts, and run point on multiple parallel regulatory client delivery projects.
Key Technologies:
SQL, Database Query Environments, Microsoft Office Suite, UAT Scripting Tools, Client Reporting & Data Management Frameworks
Requirements:
- Bachelor’s degree / University degree or equivalent professional experience.
- Working technical knowledge of SQL environments and writing database queries, alongside high proficiency inside Microsoft Office tools.
- Analyze and document current/future states of client reporting systems. Write User Acceptance Test (UAT) scripts and map out functional business scenarios against project requirements.
- Create, manage, and maintain active project plans, track follow-ups across diverse departments, provide regular status updates to participants, and create presentations for steering committees.
- Act as the primary interface between business units, technology teams, custodians, and clients. Advise stakeholders on technical options, process risks, costs, and execution timelines.
- Work directly with Legal & Compliance teams to secure formal sign-off on regulatory business requirements. Appropriately assess risks to safeguard Citigroup assets and drive compliance with applicable financial laws.
- Absolute readiness to work fixed night shifts (IST) to map to global market operational windows.
- Demonstrated problem-solving, time management, and organizational skills, backed by clear and concise written and verbal communication.
Important Notice:
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